Diversified Universal LLC — Universal Framework

Universal Government and Legal Request Framework

The organization-wide structure for responding to legal process and official requests, including review, notification, and preservation.

Effective date: August 31, 2026
Last updated: August 31, 2026
Structural reference: Diversified Payday Law Enforcement Requests Policy

1.Purpose

This policy promotes transparency regarding requests for customer and user information received from governmental authorities in connection with our websites, products, and services. Nothing in this policy limits the obligations of Diversified Universal LLC or its companies under applicable law or any valid legal process. Where a specific company or offering maintains its own supplemental policy, that documentation applies in addition to the general principles described here.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

2.General Principles

Diversified Universal LLC and its companies seek to protect customer and user information, comply with applicable law, respond only to requests believed to be legally valid or otherwise required by law, limit disclosures to information reasonably necessary for the applicable request, and protect the integrity and security of our offerings. These principles apply consistently across our websites, products, and services, subject to any more specific procedures adopted by a particular company or offering.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

3.Types of Requests

We may receive requests from courts, law enforcement agencies, regulatory agencies, government investigators, administrative agencies, tax authorities, and other governmental entities with lawful authority. Requests may include subpoenas, warrants, court orders, administrative demands, or other lawful legal process directed to any company or offering within the organization.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

4.Review of Requests

When appropriate, we may review requests to determine whether they appear to be issued by an authority with lawful jurisdiction, identify the requested information with reasonable specificity, be legally sufficient on their face, and require a response under applicable law. We may seek clarification from the requesting authority where appropriate before responding.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

5.Customer Notification

Where legally permitted and reasonably appropriate, we may notify an affected customer or user before producing their information in response to a government or legal request. Notification may not occur when prohibited by law, prohibited by court order, subject to a valid nondisclosure requirement, involves an emergency, could interfere with an investigation, or could create a significant risk of harm.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

6.Emergency Requests

We may disclose information without prior notice to the affected customer or user where we reasonably believe disclosure is required or permitted by law to address an emergency involving death, serious physical injury, or another circumstance recognized by applicable law.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

7.Information That May Be Disclosed

When legally required or otherwise permitted by applicable law, we may disclose information such as account registration information, contact information, account records, billing information, audit information, login information, records associated with the specific offering used, and other information responsive to the applicable legal request. Only information reasonably believed to be responsive to the request is disclosed.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

8.Preservation of Records

We may preserve customer and user information where required by law, legal process, litigation holds, regulatory obligations, or other lawful preservation requirements. Preservation of information does not necessarily mean the information will ultimately be disclosed.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

9.Confidentiality

Where permitted by law, we seek to maintain the confidentiality of customer and user information throughout the legal process. Nothing in this policy requires Diversified Universal LLC or its companies to disclose internal security procedures, investigative methods, or privileged information.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

10.International Requests

Diversified Universal LLC and its companies primarily conduct United States operations and serve customers and users operating within the United States. Requests originating outside the United States may be handled in accordance with applicable law and any relevant legal process, and may be referred to appropriate counsel for evaluation before any response is provided.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

11.Changes to This Policy

We may update this policy to reflect changes in law, government practices, or business operations. The effective date, last-updated date, or version history for this document will be updated when material changes are published.

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

12.Contact

Questions regarding this policy may be directed to: Diversified Universal LLC United States Email: CustomerService@DiversifiedUniversal.com

[Company-Specific Government Requests Supplement]

[Offering-Specific Government Requests Supplement]

Revision History

Version	Date	Summary
1.0	August 31, 2026	Initial publication of the Universal Government and Legal Request Framework.

Universal Data Retention and Deletion Framework

Diversified Payday Legal Center Diversified Hair Legal Center Diversified Hair Partner Portal Legal Center Diversified Affiliates Legal Center All Universal Frameworks Return to DiversifiedUniversal.com Back to top