Diversified Universal LLC — Universal Framework
Universal Accessibility Framework
The organization-wide accessibility structure covering commitment, features, compatibility, and how to request assistance.
- Effective date
- August 31, 2026
- Last updated
- August 31, 2026
- Structural reference
- Diversified Payday Accessibility Statement
1.Our Commitment
Diversified Universal LLC and its companies are committed to providing websites, products, and services that are accessible to as many users as reasonably possible, including individuals with disabilities. We work toward aligning our digital properties with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our organization-wide accessibility goal, recognizing that different offerings may be at different stages of that effort. We view accessibility as beneficial to all users and as an integral part of how we design, build, and maintain our offerings across the organization.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
2.Continuous Improvement
Accessibility is not a one-time undertaking. As our websites, products, and services evolve, we review new features and updates with accessibility in mind and make improvements where appropriate. Because browsers, operating systems, assistive technologies, and accessibility standards continue to change over time, an offering that meets our accessibility goals today may need further adjustment in the future. We periodically reassess our offerings against our accessibility objectives and prioritize improvements based on impact and feasibility across the organization.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
3.Accessibility Features
Depending on the specific website, product, or service, our offerings may incorporate accessibility-oriented design elements such as:
• Logical heading structure and semantic markup
• Keyboard navigation support
• Descriptive form labels and visible focus indicators
• Meaningful link and button text
• Color-contrast considerations
• Responsive layouts across devices
• Alternative text for informative images, where appropriate
• Readable typography and consistent navigation
The specific features present on any given offering may vary and may change as that offering continues to be developed and improved.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
4.Compatibility
Our websites, products, and services are generally designed for use with modern, commonly used browsers, operating systems, and devices. We cannot guarantee full compatibility with every browser, browser version, operating system, assistive technology, or third-party software that a user may choose to use. If you experience a compatibility issue while using assistive technology with one of our offerings, we encourage you to let us know using the contact information below so that we can evaluate the issue.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
5.Reporting Accessibility Issues
If you experience difficulty accessing any part of our websites, products, or services, please let us know. To help us investigate efficiently, please include, where possible: the website, product, or service and page or feature involved; the browser, device, and operating system used; the assistive technology in use, if any; a description of the issue encountered; and any supporting screenshots or details. Providing this information helps us evaluate and prioritize accessibility improvements across our organization's offerings.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
6.Requests for Assistance
If an accessibility barrier prevents you from accessing important information or completing a task on one of our websites, products, or services, we will make reasonable efforts to assist you through an alternative method where appropriate, such as by phone, email, or another accessible channel. The specific method of assistance offered may vary depending on the nature of the request and the offering involved. We encourage you to contact us using the information below whenever you need assistance.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
7.Third-Party Services
Certain portions of our websites, products, and services may incorporate or link to third-party products, platforms, plug-ins, or technologies that we do not control. Diversified Universal LLC and its companies do not control the accessibility practices of these third parties and cannot guarantee that third-party content, tools, or services meet any particular accessibility standard. If you encounter an accessibility issue related to a third-party component within one of our offerings, please let us know so that we can assess appropriate next steps.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
8.Future Improvements
We consider accessibility during the planning and development of new features and offerings across our organization whenever practical, with the goal of reducing barriers before they reach users. We welcome feedback from users, customers, and members of the public, as that feedback helps us identify opportunities for improvement and prioritize future accessibility work across our websites, products, and services.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
9.Changes to This Statement
Diversified Universal LLC may update this Accessibility Statement from time to time to reflect changes in our offerings, accessibility practices, applicable guidance, or legal requirements. Updates will be reflected in the effective date, last-updated date, or version information associated with this document, and material changes may be highlighted through a revision history where applicable. Continued use of our websites, products, or services after an update constitutes acknowledgment of the revised statement.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
10.Contact
Questions, comments, accessibility requests, or reports of accessibility issues relating to our websites, products, or services may be directed to Diversified Universal LLC at CustomerService@DiversifiedUniversal.com. Please identify the specific website, product, or service involved so that we can route your request appropriately and respond in a timely manner. We take accessibility feedback seriously and use it to guide ongoing improvements across our organization.
[Company-Specific Accessibility Supplement]
[Offering-Specific Accessibility Supplement]
Revision History
| Version | Date | Summary |
|---|---|---|
| 1.0 | August 31, 2026 | Initial publication of the Universal Accessibility Framework. |