Diversified Universal LLC — Universal Framework
Universal AI and Automated Assistance Framework
The organization-wide disclosure structure for artificial intelligence and automated assistance, including human review and accuracy provisions.
- Effective date
- August 31, 2026
- Last updated
- August 31, 2026
- Structural reference
- Diversified Payday AI Disclosure
1.Purpose
Diversified Universal LLC and its companies use limited artificial intelligence ("AI") and automated technologies to support our websites, products, and services. This disclosure explains how we use these technologies and, equally important, how we do not use them. Our purpose in publishing this document is to provide transparency regarding automated assistance while making clear which functions remain under human review and control. This framework applies across our offerings, and any offering-specific practices are described in a company or offering supplement to this section.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
2.AI Is Used Only for Limited Assistance
AI and automation are used only for limited assistance in connection with our websites, products, and services. Typical uses may include customer support, answering common questions, general education about an offering, navigation assistance, knowledge base guidance, general troubleshooting, and assisting with support intake before human review. AI assistance is intended to improve your experience and is not a substitute for your own judgment or for professional advice. AI is not used to make final decisions that affect your money, benefits, or legal rights; those decisions receive human review as described below.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
3.Human Assistance
You may stop using AI-assisted support at any time. Where available, you may request assistance from a human representative instead of continuing an AI-assisted interaction. Support requests submitted through AI-assisted channels may also be reviewed by our personnel when appropriate, particularly where a matter involves your money, benefits, account status, or legal rights. We use human review as a safeguard so that automated tools do not operate as the final decision-maker on matters of significant consequence to you.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
4.Compliance Review Assistance
AI may assist you by identifying publicly available information, explaining features of our offerings, or helping you locate relevant resources. AI does not make legal determinations, tax determinations, accounting determinations, or other professional or regulatory determinations on your behalf. Any informational guidance provided through AI-assisted tools is general in nature and should not be treated as legal, tax, financial, or other professional advice. You remain responsible for obtaining appropriate professional advice when necessary and for confirming any guidance against official documentation before relying on it.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
5.Accuracy
Although we work to improve the quality of AI-assisted features, AI-generated responses may occasionally be incomplete, inaccurate, or outdated. You should verify important information before relying on an AI-generated response, particularly where it relates to your account, transactions, or legal rights. If there is any conflict between AI-generated information and our official policies, documentation, agreements, or the actual behavior of an offering, the official documentation and the offering's controls and human review processes govern.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
6.Customer Responsibilities
You remain responsible for reviewing information relevant to your account and transactions, verifying the accuracy of information before approving or relying on it, and complying with applicable law. This includes reviewing records, confirming instructions, and raising questions with a human representative when something is unclear or important. Use of AI-assisted features to obtain information or support does not transfer these responsibilities to Diversified Universal LLC or its companies, and it does not relieve you of the need to exercise your own judgment or seek professional advice where appropriate.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
7.Future AI Features
We may introduce additional AI-assisted features across our websites, products, and services over time. If AI use is ever expanded beyond the support and informational functions described in this disclosure, including any expansion that could affect decisions involving your money, benefits, or legal rights, we will update this disclosure to describe those additional uses, together with any applicable human review safeguards, before or at the time such features become available.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
8.Changes to This Disclosure
We may update this disclosure as technology, our offerings, or applicable law changes. The effective date and version or revision history associated with this document will be updated when material revisions are published. We encourage you to review this disclosure periodically so that you remain informed about how artificial intelligence and automated technologies are used across our organization.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
9.Contact
Questions regarding this disclosure may be directed to Diversified Universal LLC using the contact information published for this document, including CustomerService@DiversifiedUniversal.com. We will make reasonable efforts to respond to inquiries about this disclosure in a timely manner and to direct you to the appropriate resource if your question relates to a specific offering.
[Company-Specific AI Disclosure Supplement]
[Offering-Specific AI Disclosure Supplement]
Revision History
| Version | Date | Summary |
|---|---|---|
| 1.0 | August 31, 2026 | Initial publication of the Universal AI and Automated Assistance Framework. |