Security Overview

Governing document

The Universal Security Framework applies to Diversified Engage in full. The provisions below are the Diversified Engage supplement to it, and the more specific document controls where the two differ.

Shared responsibility

Security of the Diversified Engage platform is shared. Diversified SaaS, Inc. is responsible for the platform's access controls, account separation, and operational records. You are responsible for who you invite, the roles and permissions you grant them, the credentials they hold, the Developer API keys you create and where you store them, and the information you choose to upload.

How Engage is built

Access to the product requires an account. Information is scoped to the account it belongs to, and roles and permissions determine what an account member can see and do. Developer API keys are limited to the permissions chosen when the key is created and can be revoked by the account. Configuration changes and message activity are recorded so that an account can review what happened.

This overview describes how the product operates. It does not state or imply any certification, regulatory compliance determination, audit outcome, testing schedule, monitoring commitment, availability level, or security guarantee.

Reporting a vulnerability

Suspected vulnerabilities should be reported to Diversified SaaS, Inc. at CustomerService@DiversifiedEngage.com rather than exploited or publicly disclosed before we have had a reasonable opportunity to remediate them, as set out in the Universal Acceptable Use Framework.

Version 1.0, effective October 1, 2026.

Diversified Engage is a service of Diversified SaaS, Inc., a wholly owned company of Diversified Universal LLC.